Privacy Policy

We are committed to protecting the privacy and security of our customers. We fully respect your privacy and will never sell personal customer information to third parties. For a copy of our full data protection policy in compliance with EU General Data Protection, please email us at info@quercusedibles.co.uk.

Data collection, use and storage

Personal information about you that is collected by us will only be used for the purposes of processing your order, responding to any comments or questions you may have, or sending an infrequent newsletter via email if you have chosen to opt-in to receive this. Personal information regarding the opt-in newsletter is held in a secure database (Mailchimp) and is only accessible by mailing list administrators.  Should any of your personal details change, or should you no longer wish to receive communications from us, you may update your details or chose to unsubscribe at any time by emailing us at info@quercusedibles.co.uk.

 

Disclosing information to third parties

We do not disclose your information to third parties.  By making a purchase from us you will be using Paypal. All Paypal transactions are subject to the Paypal Privacy Policy which you can find on the Paypal website.

 

Cookies

You will need to ensure your cookies are enabled in order to use our website; this will allow you to register your details and to make purchases. These cookies do not store any personal information.

 

Security

We take your privacy very seriously and we are committed to protecting the security of your data, both on and off line. All records are stored in a secure, password-protected computer and are not accessible to the public. We strongly recommend that you only use the secure payment facility (Paypal) provided through our website and, for example, do not send financial details by email.

 

Preventing unauthorised access

If you use the website account facility, you are responsible for maintaining the confidentiality of account and password details and for restricting access to your computer to prevent unauthorised access to your account.

 

Queries

if you have a query about our policy or your data then please contact the Data Controller at Quercus Edibles.  info@quercusedibles.co.uk All individuals who are the subject of personal data held by Quercus Edibles are entitled to:

Ask what information is held and why.

Ask how to gain access to it.

Be informed how information is kept up to date.

Be informed how the company is meeting its data protection requirements.

If an individual contacts us requesting this information, identity verification will be needed before information can be supplied.

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